1. Information Collected

This website may collect information that visitors voluntarily provide through contact forms, project detail forms, and Anonymous Mode messages. This may include name, email address, project type, project details, deadline, communication preference, message content, references, budget range, and other information typed into the forms or chat.

Anonymous Mode does not require a visitor to enter their name or other personal details for the first message. However, visitors may still choose to type personal information into a message, and payment or delivery details may be requested later if an order is confirmed.

2. Browser Storage and Preferences

This website may store small preferences in the visitor’s browser so the site can remember settings and features such as theme choice, guide status, guide return page, Anonymous Mode status, anonymous customer ID, and chat-related preferences.

Visitors can usually remove this information by clearing browser site data.

3. Anonymous Mode

Anonymous Mode lets visitors send a live project message without entering their name or other details. A unique anonymous customer ID is created and assigned so messages can be identified separately.

After Anonymous Mode is turned on, the small person icon at the bottom-right opens the anonymous chat window. A green dot means the chat is live after a message has been sent, and a red dot means it is not live yet.

Anonymous Mode reduces the amount of personal information requested, but it does not create complete technical anonymity. Normal website, browser, internet, form, chat, communication, or payment systems may still process limited technical or transaction-related information when needed for the site or service to work.

4. Website Search

The website search feature lets visitors search words across the website, such as services, FAQ, pricing, email, editing, ghostwriting, animation, refund, or other terms. The search is intended to help visitors find relevant pages and information more easily.

The search feature is designed for website navigation and does not intentionally ask visitors to submit personal information.

5. How Information Is Used

Information is used to respond to enquiries, understand project requirements, provide estimates, communicate with customers, manage anonymous requests, prepare project discussions, process confirmed orders, deliver creative work, improve website clarity, and maintain records related to creative service work.

6. Communication and External Services

This website may use external services for hosting, form delivery, live anonymous chat, email communication, phone or messaging links, video/channel links, and basic website visibility. These services may process information under their own privacy practices.

Visible communication options may include email, WhatsApp, phone, and YouTube links. Visitors should avoid sending unnecessary sensitive personal information through public forms or chat messages.

7. Payments and Order Information

Payment details are discussed only after project details and pricing are reviewed. Visitors should avoid sending unnecessary sensitive payment information through public forms or chat messages. When payment is required, the method and required details will be discussed through the agreed communication channel.

8. Sharing of Information

Information is not sold. Information may be shared only when necessary to provide services, respond to enquiries, process communication, manage project requests, comply with law, protect rights, process payment or delivery needs, or use the services required for the website and communication to function.

9. Data Security

Reasonable care is taken to avoid unnecessary data collection and to keep the website focused on project enquiries. However, no website, email system, form service, chat system, hosting service, browser storage system, or internet communication method can be guaranteed to be completely secure.

10. Children and Minors

This website is intended for general creative service enquiries and website viewing. Minors should use the website with permission from a parent or guardian before sharing personal details, sending project requests, entering payment-related information, or placing an order.

11. Visitor Choices

Visitors may choose not to submit personal information, may use Anonymous Mode for initial anonymous enquiries, may clear browser site data from their device, may avoid sharing unnecessary details in messages, and may contact the website owner to request correction or deletion of information shared through forms or chat where reasonably possible.

12. Updates to This Privacy Policy

This Privacy Policy may be updated when the website changes, when features are added, or when service, communication, storage, or external systems change. Continued use of the website after updates means the visitor accepts the updated version.

13. Contact for Privacy Requests

For privacy questions, correction requests, deletion requests, or concerns about information submitted through this website, contact: anvitatakate@gmail.com.